Building your business requires a grasp on organization and delegation. No matter how large or small your company may be. As you begin to scale, your structure and hierarchy must also change and grow with you.
It is imperative to keep all team members on the same page as everyone takes on more tasks or new employees are hired.  As a move to scale begins or progresses, tasks and duties can fall through the cracks. This is where organization is key to success.
Each step up requires monitoring and leadership. The employees should know their responsibilities and what is expected of them. This is not to say micro managing is needed. Instead accountability and discipline are integral in this equation.
As a leader, you organize your team to set the business up for success. Each employee is well versed in the product or service and holds themselves to a high standard of success.
By allocating the correct resources and keeping the employees working toward a unified goal, the business will continue to scale and be successful.
As an owner, take responsibility. Lead by example everyday. Organize a winning team and attitude. A profitable product or service will result, all with a little side of customer satisfaction : )
Make it the best day!
-K