Tag Archives: Challenge Yourself

Highs and lows

When we look at any chart or our lives we see ups and downs. Very rarely, if ever, are people or businesses on a straight trajectory up. Constant gains, always acquiring clients, never experiencing downtowns or hitting your numbers every month is hard to sustain over a two to five-year time frame.

How we deal with the lows, determines how quickly we get back to our even or back to our upward movement. Some lows are harder to come out than others. No matter how long the lull may be, it is important to start back up with a plan.

A plan that can start small and increase over the coming months. Make sure your short-term and intermediate goals are achievable, knowing that you would prefer a longer term, upward moving positive trend. That will be more beneficial over the sharp upturns, which ultimately lead to the same speed of down turns.

There are always highs and always low. Celebrate them all, but always have a plan when the lows come. It will make the journey back to positive that much more enjoyable.

Make it the best day!

-K

Emotional response

An email comes through with some not so nice things to say about a product, experience, or a recent transaction from a client. What is the first thing you do?

Most likely it is get a little irritated and want to respond with a lot of “I’m right and you’re wrong” type statements. Those might be good for grade school but in business we need to make decisions with a clear mind and separate feelings from a response.

If we responded with our emotional reaction every time, chances are we would end up in a lot of arguments and lose clients. A good way to start a response is to look at the facts and take your time. Do not respond in 5 minutes or even 30 minutes. Take a couple of hours to let your emotions come back to baseline.

Also remember, we don’t know what is going on in our clients life. They could have an extremely stressful day and you happened to take brunt of it (which is not the way to go, but that is another conversation)

Take a couple of hours to formulate a response. Remember to keep emotions out of the email and remain cordial. Use facts and offer more assistance.  The more help you offer, the more difficult it becomes for the other person to push anger towards you.

Always try to keep your emotions in check when dealing with business relationships. It will help keep client relationships strong and show you can be counted on to deliver a solid customer service experience.

Make it the best day!

-K

Over the top celebration

Over the top does not equal moderation. Moderation is the key to maintaining and living a healthy lifestyle.

Sleep in moderation

Eat in moderation

Drink in moderation

Exercise in moderation

Anything can be overdone and have negative effects on the body. Enjoy your workouts, don’t let them run your life. Have a glass of wine, but don’t let the bottle derail your diet goals. Maintain a s good sleep schedule to avoid over sleeping and becoming too tired during the day.

Enjoy life to the fullest by practicing moderation.

Make it the best day!

-K

Actions

Take action before you speak. Words are rendered useless if there is no follow-up in actual action.

Talk enough about what you are doing or making happen with no actual results and that will ultimately reflect poorly on your reputation. You want your friends and family to trust you and take you at your word. Knowing that if you do say something, it gets backed up.

Start practicing doing instead of saying. See how many more things you get accomplished. Then also look and see how many people actually recognized what you did! Even when you didn’t talk it up to begin with.

Make it the best day!

-K

Need, want, like

That is an amazing t-shirt, I want that! Holy cow that ice cream was just the best, I need that! Oh I like that picture of the ocean. It makes me smile.

Do we need that object, new car or candy bar? Or do we just want something in that moment? If we give it one day, will that feeling pass?

Analyze where you are and what you are thinking of buying. Most of the time it can wait. Think it through. This is very important for snacks that can derail your hard work of eating healthy. Taking a step back from that snickers and look for a better option. Or maybe this time it is just water to fill that ‘bored hunger.’

Need, want, like. Look at it, assess the situation, make a decision. More often than not, it’s a want and you will get by just fine without it.

Make it the best day!

-K

Transactional or relationship

Transactional client or relationship client, which one does your business cater to? Which one does your business want?!

Are you looking to be the lowest price and beat the 50 other widgets based on cost alone? Or are you building a relationship, crafting a story and pricing with integrity?

Business transactions are largely relationship based. Build a relationship with trust and watch how business flows. When trust is built, the price pain-point seems to magically go away. However, it’s not magic. The client knows what they want, has trust in you to deliver and you do. Plus, you deliver with follow-up. It’s not magic, it’s being true to your brand.

Once you deliver and create your client relationships you can charge what you are worth. The hardest parts of business is the pricing model, when it involves time, travel and personal service. You need to get paid appropriately for your service, but don’t want the price to be “too high”.

Once you connect with your client on a personal level and build the relationship, you make what you’re worth. The best part is, everyone is happy.

Great service, dependable people and desired results. That is the ‘magic’ of a relationship client.

Make it the best day!

-K

The ultimate tool

Our attitude is a key indicator as to how we handle a given situation. Yes, having a good attitude about your current state is important. However, it comes back to mindset when looking at the ultimate tool for success.

What is your present moment mindset? What is your mindset about your upcoming tasks?

Having an open mindset that readily accepts learning new things and the understanding that you can always adapt is important. We are learning everyday.

The most powerful tool you can have is a positive mindset.

Make it the best day!

-K

How to eat healthier

Time constraints cutting in your ability to make healthy meals?

Not anymore!!

Introducing the Fit Men Cook app (ladies you can use it to!)

You can make meal plans for the month customized on your goals or just find one-off meals that are easy to cook. The app is fantastic and only $2.99. It gives you all the ingredients, and nutritional information per serving.

I have really started to use this of late and have loved everything I have cooked so far.  There is also a handy tagging system so you know what recipes you can make in advance and have ready for the week!

Get this app and start fitting healthy eating back into your schedule. No excuses.

Make it the best day!

-K

 

 

What will happen today?

Everything!!

Don’t take a second for granted.

Be present and live in the moment. Anything can happen good or bad. Embrace the life you are currently living and where you are at this exact moment.

The possibilities are endless when we do not put limits on what we can achieve.

Make it the best day!

-K